Course Instructions and Terms
01
Please pay the tuition fee at least 5 working days before the start of the course. Payment of tuition fee by bank deposit, online transfer and FPS is accepted. Please keep the proof of payment of the tuition fee (for example: a slip of paper or a screenshot) for proof and record. Upon receipt of the tuition fee certificate, it is deemed that both parties have indeed specified the course deadline and reserved course places, which will be processed on a first-come, first-served basis.
02
There will be no refund or transfer of tuition or activity fees paid by students (including withdrawals or cancellations due to personal reasons).
03
The first time you sign up will get a designated swimming cap for the swimming course; the second swimming cap should be purchased from the product specialist at 5238 6227.
04
Receipt of proof of tuition fees is deemed to be the confirmation of the duration of the course for both parties. If the student applies for any change request (e.g. change of class type, time or date, etc.), the student must pay an administrative fee of HK$100 (calculated per change). Swimate Plus does not accept applications.
05
Swimate Plus will not process same-day applications or make-up class arrangements for same-day leave and absence due to personal schedule, illness, accidental injury, etc.
06
No make-up application or tuition recovery will be accepted after all class deadlines have been completed.
07
"Swimming first experience" is not a trial option. This class is only suitable for women who have zero swimming basics and who have not signed up for the Swimate Plus course. Each participant is limited to one time.
08
Sick leave applications will not be accepted for deep-water classes.
09
Students should provide the administrative specialist with a medical certificate valid within 3 days, and make an appointment for a designated make-up lesson date.
10
After all applications (sick leave / reassignment) are successful, an administrative fee of HK$100 is required.
11
Sick Leave/Scheduling: The Administrative Specialist will provide students with a designated make-up class date and time. Please note that there are opportunities to arrange (a) non-original coaches for make-up classes; (b) different class times and locations; and the principle of not affecting the original swimming class operation.
12
Swimate Plus does not accept personal leave applied for afterwards. The absence of the class will be regarded as "truancy" and will not be arranged for any make-up class. The Society reserves the right to refuse the application and not arrange for a make-up class.
13
Swimate Plus reserves the right not to process any application for a doctor's certificate that is overdue and invalid, and the student's class on that day will be regarded as absent without any make-up arrangements. If you are absent on the day of the confirmed sick leave to make up the class, the class will be waived.
14
Adult and children's classes: If the Hong Kong Observatory hoists the Tropical Cyclone Warning Signal No. 8 or above, or issues a black rainstorm warning 2 hours before the class, the class will be cancelled and postponed for one week as a make-up class. Specified make-up dates will not be accepted for transfer applications.
15
For any ongoing class affected by weather or venue issues, the coach will adjust the content of the class according to the situation; the coach reserves the right to cancel the class, and there will be no make-up arrangements for the class.
16
If you feel unwell before or during class, please notify the coach immediately. Given that all sports carry certain risks, students are advised to do what they can, and should assess their physical condition and the above risks by themselves to ensure that they are suitable for participating in the courses offered. Swimate Plus will not be held responsible for any injuries resulting from the class.
17
Swimate Plus reserves the right of final decision on all matters related to swimming classes or in the event of any disputes. Swimate Plus reserves the right to amend these Classroom Instructions and Terms and Conditions at any time without notice.
18
All registration information is for the purpose of scheduling the course only. After submitting the registration form, it means that you have read and agreed to the terms and conditions of the course, and accepted and agreed to all arrangements of Swimate Plus Limited Company.
19
If the course is suspended due to the epidemic, students can keep the tuition fee until the swimming pool reopens. The remainder of the classes must be scheduled for completion within 30 days of the pool reopening. Swimate Plus also provides students with the option of land-based courses as supplementary courses. Tuition fees paid by members will not be refunded or transferred.
20
香港水泳社有可能會於課堂/活動中拍攝或錄影，敬請知悉相關照片/影片有機會用於教學及市場推廣上，其包括教練團隊教學培訓、社員間技術交流、社交平台、網頁活動推廣等。若個別社員不接受於平台中公開肖像，請於以下電郵聯繫行政專員 merryswimas@gmail.com
惡劣天氣安排
Guidelines for inclement weather
請假安排
Leave Arrangement
情境一）即日請假
視乎各社員所選泳班課程，課程期限已包括指定請假次數。社員可因應個人情況而安排請假日期，毋需說明請假原因。
例：
恆常班課程以十課為一期，每位社員有兩次請假機會。
社員於 WhatsApp 課堂群組內報名出席或請假。出席記錄將以 WhatsApp 訊息的日期及時間為準，
若需請假請於上課”提前至少一天"回覆課堂記錄訊息。
請留意於 任何課程 (包括團體泳班、私人班、體驗活動等當天即日請假，並缺席課堂將視為主動放棄課堂論。
「 香港水泳社 堅持小班教學，承諾嚴謹控制每課課堂出席人數及教練安排。社員若因個人理由即日請假、請假多於指定次數等原因，泳班課堂均須在已預留閣下課堂名額之情況下照樣進行。
為了對雙方及其他社員公平起見，敬請社員們尊重並配合課程請假規定，恕不會個別安排額外補課。若有不便，敬請見諒！」
情境二）申請病假補堂
深水班、各體驗活動 恕不受理病假申請。
若須申請病假，社員請向行政專員提供 3 天內有效之醫生證明書，並預約可安排之指定補課日期。一經雙方確實將不設二次申請或更改。
特別情況：
若任何社員因嚴重疾病或身體受傷（須提交醫生証明）而導致短時間內不可參與泳班課堂，可於醫生發出証明後一星期內申請休學，本社會盡量配合社員個人情況而設定雙方同意的復課課堂日期，並須於指定期限內完成餘下課堂。
請知悉：
① 所有（病假/調堂）申請成功後，須繳付港幣 $100 行政手續費用及以每一項更改計算。逾期恕不受理。
② 由申請（只供因嚴重疾病或身體受傷等情況申請）病假延期當天開始計起，須於 90 天內完成該期所有課程，逾期即視作放棄尚餘課堂。香港水泳社有權拒絕申請並不安排補堂。
③ 一經雙方確實將不設二次申請或更改。
病假/調堂安排：
若通過申請，行政專員將提供指定補課日期時間給社員。
請注意補課有機會安排：
（a)非原來之教練任教； (b)不同課堂時間地點；
及 以不影響原來之泳班運作為原則。
不接受情況：
1) 本社不接受事後申請之事假，該課缺席將視作「曠課」論而不獲安排任何補堂。香港水泳社有權拒絕申請並不安排補堂。
2) 本社有權不處理任何逾期無效之醫生證明申請，而該社員當日課堂將當作缺席論而不作任何補課安排。於已確認之病假補堂當日缺席則當放棄課堂論。
調堂安排
Class Arrangement
情境一）恆常班課程期間需要調堂
社員須於開課前 7 天繳交學費，並保留繳交學費證明以作記錄。收到社員之學費證明即視為雙方確實指定課程限期，方能預留上課名額。
請注意 ：完成所有課堂期限後，一概不接受任何補課申請或學費追討。
「收到社員之學費證明即視為雙方確實課程期限，如其後社員有任何更改需求（如：再次更改課堂類別或日期等），社員須繳付行政手續費用港幣 $100（以每一項更改計算）。香港水泳社有權不接受更改。」
情境二）原定課堂因個別原因受影響的安排？
若遇個別情況 如公眾假期、泳池舉行比賽、社會環境、出席社員人數不足等情況，該課將安排順延一星期作指定補課日期。
已知情況下（如 公眾假期）：
行政專員會於社員繳交學費前，會於個人課程期限裡註明相關受影響日期。
若受公眾假期/節日影響，恆常初學班 7 堂一期課程期限將調整至 10 星期內完成 7 堂一期課程。
如因個別情況未能配合，須於繳交學費前向行政專員提出，會作出合適調配。
個別泳池/泳班情況下（如 泳池舉辦比賽或人數不足）：
受影響泳班該課將順延一星期作補課安排。
敬請社員們提早安排日程以配合指定補課日期。
若未能配合指定補課日期，社員可申請更改補課日期，須繳付行政手續費用港幣 $100。
如以上情境未能解決你的疑問，請直接 WhatsApp 我們查詢。